Cookie Policy
Detailed information about how cookies are used and managed on the Joseph app and website.
▶ Table of Contents
1. What are Cookies?
1.1 How Do Cookies Work?
2. Types of Cookies
Cookies can be classified according to different criteria. Here are the types of cookies we use at Joseph:
2.1 Cookie Types by Duration
2.2 Cookie Types by Source
3. Cookies We Use at Joseph
Here is a detailed list of cookies used on the Joseph website and app:
4. Cookie Usage Purposes
We use cookies at Joseph for the following purposes:
Security and Authentication
We use cookies to ensure your account security and prevent unauthorized access.
- Session management
- CSRF protection
- Suspicious activity detection
- Two-factor authentication
Site Functionality
Essential cookies for proper website operation and providing basic features.
- Page navigation
- Form data preservation
- Debugging
- Load balancing
Personalization
We use cookies to provide you with a personalized experience and remember your preferences.
- Language preferences
- Theme settings
- Notification preferences
- Customized content
Analytics and Performance
We use analytics cookies to measure site performance and understand user behavior.
- Page view statistics
- User interaction analysis
- Performance metrics
- Error reporting
5. Third-Party Cookies
The Joseph website uses cookies from trusted third-party service providers to improve service quality:
Google Analytics
Analytics ServicePurpose: Website traffic and user behavior analysis
Facebook Pixel
Marketing ToolPurpose: Measuring social media advertising effectiveness
6. Cookie Management and Control
We offer you various options on how to manage and control cookies:
6.1 Browser Settings
Google Chrome
- Settings > Privacy and security
- Site settings > Cookies
- Choose your preferred settings
Mozilla Firefox
- Settings > Privacy & Security
- Cookies and Site Data
- Customize settings
6.2 Joseph Cookie Preferences
7. Mobile App and Local Storage
The Joseph mobile app uses local storage technologies instead of traditional cookies:
Local Storage
Purpose: Store user preferences and settings
Duration: Until app is deleted
Size: Maximum 10MB
Stored Data:
- Language preference
- Theme settings
- Notification preferences
- Last usage date
Session Storage
Purpose: Store temporary session data
Duration: Until app is closed
Size: Maximum 5MB
7.1 Mobile Data Management
Android
Delete App Data:
- Settings > Apps
- Select Joseph app
- Storage > Clear Data
iOS
Delete App Data:
- Settings > General > iPhone Storage
- Select Joseph app
- Delete App > Reinstall
8. Policy Updates
We may update this Cookie Policy from time to time. How you will be informed about updates:
Policy Update
We update our policy due to new technologies, legal changes, or service improvements.
Notification
You will be notified of significant changes via email, app notification, or website announcement.
Effective Date
The updated policy becomes effective on the date of publication. By continuing to use the service, you accept it.
9. Contact and Support
If you have questions about the Cookie Policy or need help with your cookie settings, you can contact us:
Email Support
Live Support
Get instant help with in-app live support feature
Active Hours:
Monday - Friday: 09:00 - 18:00
Weekend: 10:00 - 16:00
Emergency Situations
For data security breaches or urgent privacy issues, use [email protected]. This email is monitored 24/7.